NEW YORK, July 15, 2003 -- American Express has signed
a definitive agreement to acquire Rosenbluth International,
a leading global travel management company. A privately
held company based in Philadelphia, Pennsylvania, Rosenbluth
International owns and/or manages corporate travel operations
in 15 countries and posted global business travel volume
of over $3 billion in 2002. Terms of the transaction were
not disclosed. The transaction is expected to be completed
within the next few months, subject to regulatory approval.
This acquisition will expand American Express position
as the largest corporate travel management company in the
world and strengthen its ability to serve the interests
of its clientele of small, mid-sized and large corporate
customers. Last year, American Express booked global travel
volume of $15.5 billion.
Under the terms of the agreement, American Express will
purchase all the shares of Rosenbluth International. The
agreement excludes certain assets of Rosenbluth, including
Up|Stream, an outsourced customer care business.
Hal Rosenbluth, Chairman and CEO of Rosenbluth International,
will take an active role in the integration process with
a focus on customer and employee needs.
Rosenbluth International is widely recognized for
its exceptional client relationships, customer service and
innovative technology, and we intend to build on their unique
strengths, preserving what has made that company great,
said Ed Gilligan, group president, American Express Global
Corporate Services. Working together, we can raise
the level of global servicing, deliver the savings benefits
of economies of scale to customers and invest more in new
technology solutions.
Rosenbluth International and American Express have
complementary strengths that will mean improved service
and savings to clients all over the world, said Hal
Rosenbluth. Each of our companies has been serving
travelers for over 100 years, and we have both invested
in technology, globalization and employee development as
the foundation for service delivery. Rosenbluth International
has remained remarkably successful through the difficulties
that the industry has experienced over the past three years.
From this position of strength, we felt the time was right
to combine forces with American Express to create the preeminent
travel services company in the world.
A Transformed Business Model to Meet Growing Client
Needs
In the last few years, the travel agency model has been
completely transformed, from one dependent largely on supplier
commissions, to one in which clients pay directly for agency
or travel management services. Further, in a tough economy,
travel management services have been in great demand, as
companies of all sizes have focused on reducing travel expenses
by lowering both the cost of the travel process and the
cost of travel itself.
In this environment, the most successful travel management
firms require both size and scope. They offer a variety
of service delivery options (from onsite offices to telephone
call centers to online travel fulfillment); they meet client
needs locally and globally, and they deliver service at
a reasonable cost by taking advantage of economies of scale.
They also are able to negotiate effectively for savings
from suppliers and have the resources and scale to invest
in the latest technology tools. This approach has been successful
for both American Express and Rosenbluth International.
Broadening Customer Service
Rosenbluth is known for having outstanding talent
at all levels, and we hope to build upon this expertise
and innovative energy as our two companies join forces,
said Charles Petruccelli, president, American Express Global
Travel Services. We will be working side by side to
integrate our organizations so that we enhance the customer
experience for small, mid-sized and large companies. At
the same time, we believe we will be building a more efficient
distribution channel that suppliers will value.
The needs of todays corporate customers have
grown exponentially, said Alex Wasilov, Rosenbluths
president and chief operating officer. They want a
wide range of options related to where and how theyre
serviced. That means the travel management leader of the
future needs the best people, the best technology and the
best cost structure. Thats what this new organization
can deliver.
Rosenbluth International has approximately 3,600 employees
worldwide, excluding the 700 employees currently supporting
the Up|Stream business. Its major offices are located in
Philadelphia, London and Sydney. American Express will assume
responsibility for all Rosenbluth locations except for the
call centers dedicated to Up|Stream.
The Blackstone Group acted as exclusive financial advisor
to Rosenbluth International in this transaction and Blank
Rome LLP served as their legal counsel. American Express
was represented by the law firm of Cleary, Gottlieb, Steen
& Hamilton.
The transaction is expected to have no material impact
on American Express Companys earnings per share in
2003. It is expected to be neutral to slightly accretive
to EPS in 2004 and 2005, with additional benefits expected
in future years.
About Rosenbluth International
Rosenbluth International, headquartered in Philadelphia,
PA, is one of the largest privately held companies in the
world. It provides comprehensive corporate travel management
services worldwide. With annual travel volume in excess
of $3 billion and with over 4,300 associates, Rosenbluth
International owns operations in 15 countries. Founded in
1892 and recognized as a leader in integrated information
management, Rosenbluth International develops innovative
business applications and integrated systems that enable
it to provide highly personalized service to its clients.
For more information, click here.
Both American Express and Rosenbluth International have
been ranked among FORTUNE Magazines 100 Best
Companies to Work for in America.
About American Express
American Express is the largest travel management company
in North America and worldwide, and it is one of the worlds
largest travel agencies, recording worldwide travel volume
of $15.5 billion in 2002. Through its Global Corporate Services
business, the company counts nearly 70 percent of the Fortune
500, along with tens of thousands of mid-sized companies,
as customers of its Corporate Travel, Corporate Card and/or
Corporate Purchasing Solutions. For more information on
expense management tools from Corporate Services, click
here. In the past 10 years, American Express has significantly
increased its corporate travel business by growing organically
and through careful and gradual acquisitions of agencies
with similar or complementary strengths.
American Express Company is a diversified worldwide travel,
financial and network services company founded in 1850.
It is a world leader in charge and credit cards, Travelers
Cheques, travel, financial planning, business services,
insurance and international banking.
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This release includes forward-looking statements regarding
the acquisition of Rosenbluth International, Inc., which
are indicated by the words "will," "plan",
"expect" and similar expressions. Such forward-looking
statements are subject to risks and uncertainties. Readers
are cautioned not to place undue reliance on such statements,
which speak only as of the date on which they are made.
The Company undertakes no obligation to update or revise
such forward-looking statements. Factors that could cause
the actual results to differ from these forward-looking
statements include, but are not limited to: the Companys
ability to retain the customers of Rosenbluth International
after the acquisition closes; the Companys ability
to successfully integrate Rosenbluth Internationals
business with the Companys Global Corporate Services
business and realize planned synergy savings; the impact
of Severe Acute Respiratory Syndrome (SARS) on business
travel; and the effect of general economic conditions on
the level of business travel.