Effective January 1, 2004, a new hotel programme was
launched to replace the World Wide Select Hotel Programme
(WSHP).
The new programme is called Global Hotel Value Programme
(GHVP) and will provide you with the best available
unrestricted hotel rates at American Express' participating
preferred partner hotels.
GHVP
- FAQ
Why change
the World Wide Select Hotel Guide (WSHG)?
The travel industry has changed over the last few
years movign towards a more dynamic purchasing environment
and static rate programmes are no longer relevant
in the 2004 business travel market.
We want to offer our clients the most competitive
unrestricted hotel rates available (BAR - Best Available
Rates).
How will
the new Global Hotel Value Programme benefit me
as a client?
The programme will give our clients access to the
best available unrestricted rates from American
Express participating partners.
Travellers searching and booking via random web
sites waste valuable business time and often end
up costing their companies more.
The GVHP also has a negotiated maximum ceiling rate
as in the past, so the traveller will always know
the highest rate they will pay.
Is the
coverage of hotels as good as the previous World Wide
Select Hotel Guide?
The coverage of hotels has been reduced for 2004 to
focus the distribution of hotel volumes into participating
partner hotels.
The GHVP will still contain all world wide business
destinations to meet our customer requirements, although
the number of hotels per city may be reduced.
Will there still be a printed
or online hotel directory or CD Rom?
With the dynamic pricing of our BAR-rates, it would
be impossible to keep such a directory updates, so
there will be no printed, online or CD Rom directory
available.
Will I still get Select
Exclusive and Value Added rates?
There will no longer be Select Exclusive rates as
these have been superseded by dynamic BAR rates.
The negotiated ceiling-rate at some hotels will offer
value-added benefits such as room upgrade or complimentary
breakfast.
How do I access the Global
Hotel Value Programme rates?
Travellers and bookers do not need to change their
current booking practices, whether bookings are made
via a dedicated office, call centre or online booking
systems, the new GHVP rates will be automatically
offered.
Will the GHVP rates be
available via online American Express products?
Yes, if the online product had access to the Worldwide
Select rates, the new GHVP rates will also be displayed.
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